About Bothell, WA

We start where the water starts.

Sub-Zero Repair Bothell is an independent shop that works on one make of equipment: Sub-Zero refrigeration, with most of its calls somewhere on the path water takes from the house pipe to the ice bin.

Why the tap comes first

A Sub-Zero that stops making ice is usually quoted for a new ice maker. What we usually find is further back: a shutoff turned part-way, a line kinked when the unit was pushed home, a filter that never locked in, an inlet valve that no longer opens. Checking in the order the water travels costs a few minutes and saves replacing the most expensive part on a guess.

The same order holds for a separate undercounter ice machine, with one more stop at the end: the drain, or the pump that lifts the water out.

What we will not do

  • Name a price before the unit has been looked at.
  • Fit a part on a hunch and charge for the guess.
  • Talk you into a repair that costs more than the unit is worth to you. If replacing it is the better call, you hear that.
  • Take on a unit that is still inside its manufacturer warranty. That goes to the manufacturer first, and we say so on the phone.
  • Bill a house plumbing fault as an appliance repair. Where the problem is a plumber's, the note we leave says so.

Where we work

Bothell, district by district. Each district page describes the water line we tend to meet there and what usually gives out on it.

The districts we cover

07 Standing

Four things you can hold us to.

  • Licence, bond and insurance

    All three held; the number stays off this website and is yours when you ask.

  • EPA 608 for the refrigerant side

    Sealed-system work by EPA Section 608 certified technicians; refrigerant recovered, never vented.

  • Independent, and says so

    Sub-Zero Repair Bothell is not a factory service centre. A unit under manufacturer warranty goes to the manufacturer first.

  • A figure before the work

    Nothing is replaced until you have one parts-and-labour number and have said yes.

Call Book it

Tell us when the last ice dropped.

That, the model number and whether the filter was changed lately are enough to start. Ring (206) 202-2799, or ask for a time on the booking page.

When
Visits from 8 a.m. to 8 p.m., every day of the week; the phone is picked up at any hour
First charge
$89 visit, taken off an approved repair
Hands holding multimeter leads to an exposed control board at the base of a stainless two-door refrigerator