Stop 6 of 14 Into the ice maker

The Ice Maker Module

Freezer door held open on a stainless column, the white ice maker housing and ice containers inside, an old door gasket on the counter
Blamed / FoundIce maker module: what usually gets the blame, and what Sub-Zero Repair Bothell usually finds instead · (206) 202-2799
BlamedFound
The module, because the bin is emptyNo water reaching it: a shutoff left part-closed, a kinked line, or an inlet valve that no longer opens.
The module, because it runs but drops nothingA cube jammed in the ice maker or the fill cup, or a bin not seated level on its rails.
The module, days after a new filterA cartridge not turned fully home, so water stops at the filter.

When the complaint is a Sub-Zero ice maker that has simply stopped, what we usually find is a module that works and is not being fed: no water past the valve, a fill tube iced over, a filter that never seated. Less often it is the module itself, a drive that no longer turns or a mold that will not let go. Sub-Zero Repair Bothell proves which before quoting one, (206) 202-2799.

Ice maker module, in one line
The assembly in the freezer that takes each fill of water, freezes it in a mold, frees the cubes and drops them in the bin. Sub-Zero Repair Bothell replaces one only once the water feeding it checks out.
Filed
Written by
Marta Fennimore
Works on
ice systems and water supply
Years at it
12
Holds
EPA 608 certified

What the module does between fills

The control calls for water, the inlet valve opens for a moment, and the fill runs down the fill tube into the mold. The freezer does the freezing. When the cubes are set, the ice maker harvests them, freeing the batch and pushing it out into the container, and the level arm checks whether there is room for another. Sub-Zero puts a batch at eight cubes; on Classic built-ins the cycle comes round about every two hours.

So a module can only be judged on a fill that arrived. A dry mold means the water stopped upstream.

When it really is the module

The mold is full and frozen but nothing comes out, cubes come out broken, or the drive hums and stops part-way. Before blaming the assembly we clear any jammed cube, check that the bin sits level on its rails and that the fill cup is clear, because each looks the same from the kitchen. If the module still fails once the fill is proven, replacing it is the repair, and the $89 diagnosis is what tells you so.

Check it yourself, or call

What you can safely look at, and where it becomes a technician's job.
Check Who What it tells you
Ice maker key on and its indicator lit You Classic models switch the ice maker separately from the rest of the unit.
Freezer near 0°F and the ice maker on a full day You Sub-Zero asks for both before a no-ice fault is judged.
Container seated, level arm down, no fused block You Unused ice fuses together; empty it and let the ice maker refill.
Water reaching the mold when a fill is called Technician Settles valve or module in one test; it needs the valve powered and watched.
Anything behind a panel, and any wiring Technician Stop there and call Sub-Zero Repair Bothell on (206) 202-2799.

What it costs

  • Ice maker, water valve or supply line $290–$820

Parts and labour, as a range: the part your model takes and the work to reach it settle where inside it the job falls, and you get that one figure before anything is done. $89 gets a technician to the unit and pays for finding the fault; agree to the repair and that $89 is taken back off its price.

Questions about the ice maker module

How often should a Sub-Zero ice maker drop ice?
On the Classic built-ins the ice maker cycles about every two hours once the freezer is down to temperature, and MAX ICE raises output for a day when you need more. If a full day passes with the freezer cold and nothing drops, call Sub-Zero Repair Bothell on (206) 202-2799.
Is a new module worth fitting to an older Sub-Zero?
Often, because the module is one assembly and the rest of the unit may have years left in it. The better question is whether the module is really the fault. We test the water feeding it first and quote a module only when the fill arrives and the cubes still do not come out.

Where this repair is filed

Call Book it

Tell us when the last ice dropped.

That, the model number and whether the filter was changed lately are enough to start. Ring (206) 202-2799, or ask for a time on the booking page.

When
Visits from 8 a.m. to 8 p.m., every day of the week; the phone is picked up at any hour
First charge
$89 visit, taken off an approved repair
Hands holding multimeter leads to an exposed control board at the base of a stainless two-door refrigerator