Bothell Coverage Areas
Sub-Zero Repair in Norway Hill, Bothell
South of the Sammamish River: a built-in in the kitchen, and in some homes a bar ice machine on the floor below.
When the call comes from a Norway Hill home with a bar downstairs, what we usually find is an undercounter ice machine that has run for months with nobody watching it: a clean cycle long overdue, a filter light left glowing, a drain that has stopped keeping up. Less often it is the kitchen unit upstairs. Sub-Zero Repair Bothell will look at both if you ask, (206) 202-2799.
A machine that works hardest when the bar is empty
A bar ice machine gets used for a gathering and then forgotten until the next one. It does not rest in between. Sub-Zero’s undercounter machines keep producing ice all the time and let what goes unused melt and drain away, so a machine nobody touches for a month has still been freezing, melting and draining every day of it. A machine plumbed to a pump rather than to a gravity drain adds one more part that can stop, and when the water stops leaving, the first sign is often a pool standing in the bin.
The jobs nobody downstairs remembers
Sub-Zero includes regular cleaning and sanitising on its no-ice list for the UC-15I, and the machine carries a Replace Filter light for the cartridge. Both are easy to miss on a machine in a room used a few times a year. When the ice starts coming out slow and small, those two are where we look before anything is taken apart.
The kitchen unit upstairs, and the power
The built-in in the kitchen shares the house supply with the bar, so a shutoff left half-turned after other plumbing work can slow both at once. We start at that shutoff before judging either appliance.
Norway Hill lies south of the Sammamish River, on the King County side of Bothell, so the power here comes from Puget Sound Energy when an outage is behind a warm freezer.
The water line in Norway Hill
| Where the unit sits | Typical supply line | What usually fails |
|---|---|---|
| Undercounter ice machine in a downstairs bar | A short supply of its own, draining by gravity or through a pump | Slow ice, a filter light nobody saw, a pump falling behind |
| Kitchen built-in on the main floor | Fed from the same house supply, through a shutoff the plumber fitted nearby | Thin fills after other plumbing work left that shutoff part-closed |
Repairs in Norway Hill
| Repair | Page | What it covers |
|---|---|---|
| Refrigerator Repair | Refrigerator Repair in Norway Hill | Built-in, integrated and undercounter Sub-Zero refrigerators, down to the water dispenser and the line that feeds it. |
| Freezer Repair | Freezer Repair in Norway Hill | Sub-Zero freezer columns and drawers that frost up, stop defrosting or drift warm. |
| Ice Maker Repair | Ice Maker Repair in Norway Hill | The whole water path of a Sub-Zero ice maker: supply line, inlet valve, fill tube, module and drain. |
| Wine Cooler Repair | Wine Cooler Repair in Norway Hill | Sub-Zero wine storage that will not hold its zones: controls, seals, condenser and compressor. |
The visit
- Service call
- $89 visit, taken off an approved repair
- Hours
- Visits from 8 a.m. to 8 p.m., every day of the week
- Phone
- Phone line open round the clock
Reviews On the record
What the register says, visit by visit.
Entries from Bothell kitchens, filed as they came in: the symptom first, then what it turned out to be.
4.9/ 5728reviews on file
Ice tasted of everything else in the freezer and the cubes were sticking into one lump. A slow drip down the fill tube plus a tired filter, both dealt with in one visit. I did wait most of the afternoon.
Delphine C.North CreekFeb 2026
A temperature alarm every morning that cleared itself by lunchtime, which made me feel slightly mad. He logged the unit overnight rather than guessing: choked condenser, fan cycling badly. No alarm in three weeks.
Ingrid S.Bothell LandingJul 2026
Frost sheeted across the back wall again within a fortnight however often I scraped it clear. A bimetal had stopped closing, so the heater never ran long enough. Replaced, cycle timed twice, wall still clean.
Rajiv P.Canyon ParkAug 2025
Call Book it
Tell us when the last ice dropped.
That, the model number and whether the filter was changed lately are enough to start. Ring (206) 202-2799, or ask for a time on the booking page.
- When
- Visits from 8 a.m. to 8 p.m., every day of the week; the phone is picked up at any hour
- First charge
- $89 visit, taken off an approved repair
