Contact Bothell, WA
Book a visit, or just ask.
Two ways in, and nothing else to fill out. The phone is the fastest route — two minutes usually narrows the fault and tells us what to load. If you would rather pick your own window, the booking page takes it from there.
Visits run 8:00 am – 8:00 pm, seven days, weekends included and at the same rate. The line itself is answered 24/7, so an out-of-hours call still reaches a person — the van simply goes out inside working hours.
Have these four things ready
- Model and serial number. On built-ins it is on a plate behind the lower grille, or inside the fresh-food door on the upper left wall.
- The actual temperatures. What the display says, and what a thermometer in a glass of water says after four hours. They often disagree, and that disagreement is a clue.
- When it started and what changed. A power cut, a remodel, a unit that was pushed back against the wall — all of these point somewhere specific.
- Any noise, and where from. Clicking, buzzing or a fan rattling behind the rear panel narrows the list fast.
06 On the record
What the register says, visit by visit.
Entries from Bothell kitchens, filed as they came in: the symptom first, then what it turned out to be.
5.0/ 51,001reviews on file
Fresh food side had crept up near 50F while the freezer stayed solid. He logged both compartments, forced the defrost, then showed me the evaporator fan drawing almost nothing. New motor from the van and it held.
Halvard N.Canyon ParkJul 2025
Cubes coming out hollow and cloudy, which I assumed meant the whole module. Pressure at the valve was low and the module was fine once its screen was cleaned. He could have sold me the expensive part.
Ove H.Bothell LandingApr 2026
Nineteen years old, and half the street told me to junk it. He measured everything, said the sealed system was sound, and changed a defrost heater and a gasket instead.
Corinne S.Maywood HillsJun 2026